1oz Silver Bar

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Description

All Gold and Silver Products Sold Only between the hours of 10:00 AM and 3:00 PM (PST) Monday through Friday.

SHIPPING DETAILS

What shipping methods do you use?
Orders are shipped using USPS. Exact shipping method depends on product weight and shipping address. Your actual shipping method will be will be displayed both in your cart and upon checkout. The shipping method you see at checkout and on your invoice, will be the method we will use. All order, will require a signature for delivery. No PO Boxes, no Will Call Pickups Permitted.

How much does shipping costs?
Our shipping costs are easy to use and can be seen in the tiers below. There is absolutely no additional charges for handling. What you see below is what you pay, and all orders include USPS insurance.

  • $0-$999 Orders: $8.95 Flat rate (USPS Priority Mail) will require buyer’s signature upon delivery, no exceptions.
  •  $1,000-$2,999 Orders: $12.95 Flat rate (USPS Priority Mail) will require buyer’s signature upon delivery, no exceptions.
  • $3,000+ Orders: $16.95 Flat rate (USPS Priority Mail) will require buyer’s signature upon delivery, no exceptions.

How long will it take Sir William to ship my order?
That depends on your location, as well as the shipping method. Orders typically ship within 3 to 5 business days of cleared payment. Payment clearing timeframes for all payment methods are listed below.

  • Credit/debit cards: Instant
  • PayPal: Instant
  • Bank Wire: Instant

If your order ships USPS (the regular postal service) it can typically take 4-5 business days, depending on your delivery address. Unfortunately, we cannot guarantee delivery dates for that is, ultimately, up to USPS.

(Note: Order paid by credit/debit card are queued for shipping as soon as the order is reviewed, and marked “Paid.” Some credit/debit card orders may need to go through a manual review before they reach Paid status. If your credit/debit card order remains in Pending status, it means we are reviewing the order using a series of risk prevention measures. These risk security procedures are for the protection of all our customers. You can expect your order to move to Paid within 1 business day, at which point it queues for shipment. Once in the shipping queue, your order should dispatch within one business day).

When will I receive my order?
That depends on your location, as well as the shipping method. Orders typically ship within 3 to 5 business days of cleared payment. Once an order is pickup it typically reaches its final destination within 1 to 5 business days.

How will my order be packaged?
All packaging is extremely generic, and our labels on the outside of the box give no indication of the valuables within the package. We utilize discrete, anonymous packaging and labeling to ensure your mail carrier is not aware of the contents of your package. Products are safely and securely packaged utilizing heavy bags, bubble wrap, and custom packaging when necessary to ensure a safe and protected shipment to your doorstep.

What method of payment do you accept?

  • Credit/Debit card (Visa/Mastercard) – Min: $0, Max: $5,000
  • PayPal: – Min: $0, Max: $10,000
  • Bank Wire: – Min: $2,000, Max: $150,000 (call for higher) 

Is my personal information secure?
We take personal information provided very seriously. When you place an order with Sir William Jackson, your information is transmitted with the utmost SSL (Secure Socket Layers) 256-bit protection. We also never have access to your credit/debit card details, as they are securely communicated directly to the payment processor (Authorized.net) and never retained by sirwilliamjackson.com. For this reason, we also don’t process credit card orders over the telephone, as it is the least secure way to process those transactions.

In addition, all Visa and Mastercard orders undergo an additional step of user authentication – the respective Verified by Visa or Mastercard SecureCode programs. Upon completing checkout with a Visa or Mastercard credit/debit card, you may be prompted for additional details to confirm your identity and protect our customers against credit card fraud.

Finally, the data we do retain in our system, including, but not limited to name, address, telephone number, and order history, is never shared with or sold to any unrelated third-parties. Please review our Privacy Policy for full details on our data security measures.

What if my package is lost or stolen?
All orders are fully insured by the USPS, up to $5,000, and $50,000 for FedEx. If your purchase order is lost in transit, please call us at 310-888-635-0694 within three days of the expected delivery date, and we will work with you to help recover it. In the event the package cannot be recovered, we will help you with the insurance claim for a full reimbursement, or reshipment. The maximum insurance coverage for USPS is $5,000, for FedEx it is $50,000.  (All purchases over $50,000 will be shipped by special transportation carrier arranged by you).

How do I contact you?
You can email us at info@sirwilliamjackson.com and you can expect an answer within one business day.

Do you ship outside the United States?
We currently only ship to addresses in the United States.

Do you charge a sales tax?
Yes, we do. We use TaxJar to determine the tax which is determined by the State, county and city government rules and regulations. This powerful extension calculates how much sales tax should be collected at checkout.

 

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